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Customer Service and Contact Information

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Q: How do I reach the main switchboard at the Merrill Lynch corporate headquarters in New York City?
1-212-449-1000

Merrill Lynch Stock

Q: What is the ticker symbol for Merrill Lynch common stock?

The ticker is "MER".

Q: What exchanges does Merrill Lynch common stock trade on?

The common stock of Merrill Lynch is listed on the New York Stock Exchange (since July 27, 1971), Chicago Stock Exchange (May 17, 1973), London Stock Exchange (May 17, 1973) and Tokyo Stock Exchange (November 18, 1986).

Q: Where can I find information about Merrill Lynch preferred stock?

General information, including access to the prospectuses, can be found at: Preferred Share Data.

Q: Who is the transfer agent for Merrill Lynch common stock?

Effective October 20, 2003 Wells Fargo Bank Minnesota, N.A. is the transfer agent, registrar and dividend disbursing agent for Merrill Lynch's common stock. Wells Fargo is also the rights agent for the shareholder rights plan, adopted by Merrill Lynch in 1997, and is the administrator of the dividend reinvestment program.

Information on how to contact Wells Fargo for information relating to share transfer, registrar and dividend disbursement can be found in the Key Contacts section.

Q: Does Merrill Lynch pay a dividend on its common stock?

Merrill Lynch has been paying regular quarterly dividends since becoming a publicly owned company in 1971. For additional information see Dividend History.

Q: Can I go to my local Merrill Lynch branch office to obtain information about my Merrill Lynch stock certificates?

Merrill Lynch branch offices will only be able to help you with information on Merrill Lynch shares held in street name in a Merrill Lynch brokerage account. If you own Merrill Lynch stock in the form of a certificate, please direct any questions to our Transfer Agent for common stock.

Q: What is the difference between street name shares and registered shares?

Street name shares are held beneficially for you in an account at a financial institution. Your ownership of the shares is evidenced by account statements that you receive from the financial institution. Registered shares are represented by physical stock certificates that you have in your possession. When you own Merrill Lynch stock certificates, you are a registered stockholder and your ownership information is maintained by Well Fargo Bank Minnesota, acting as the recordkeeping transfer agent for Merrill Lynch stock.

Q: Does Merrill Lynch have a Dividend Reinvestment Program (DRIP) or Direct Stock Purchase Plan?

Merrill Lynch has a Dividend Reinvestment Program (DRIP). You must own Merrill Lynch stock before you enroll. To receive information and enrollment materials, please contact our Transfer Agent for common stock.

Q: Who is the transfer agent for Merrill Lynch preferred stock?

The transfer agent for preferred stock is Citibank, N.A. Address and phone details can be found in our Key Contacts.

Q: What was the date and offering price of Merrill Lynch's initial public offering (IPO)?

Merrill Lynch went public on June 23, 1971 at a split-adjusted $1.75 per share.

Q: When has Merrill Lynch had stock splits?

On July 18th, 2000, Merrill Lynch announced that its Board of Directors approved a 2-for-1 stock split in the form of a 100% common stock dividend, payable August 31, 2000 to common shareholders of record on August 4, 2000. For further details about our stock splits, please see Dividend History.

Merrill Lynch Debt

Q: What presentation material is available that may be of interest to fixed income investors?

Please see Executive Commentary

Q: Where can I find more information pertaining to Merrill Lynch preferred stock?

Prospectuses are available by selecting the issue(s) of interest at Merrill Lynch Preferred Share Data.

Q: What is the dividend policy on Merrill Lynch preferred stock?

Merrill Lynch currently has several issues of preferred stock outstanding. See our Preferred Share Data for a listing of these issues and their respective coupons and payment dates.

Q: What are Merrill Lynch's current credit ratings?

Merrill Lynch is rated by the five major rating agencies (Moody's, S&P, Fitch, DBRS, Rating & Investment). You can view current credit ratings for Merrill Lynch & Co. or select current debt ratings for other Merrill Lynch legal entities including subsidiaries in our Balance Sheet Information section.

Q: How can I subscribe to Merrill Lynch news via e-mail?

General and earnings news releases are available by selecting Email Subscriptions.

Q: Where can I go if I am interested in purchasing debt issued by Merrill Lynch & Co.?

Institutional investors should contact their sales representative or go to www.MLX.ml.com. If you are an individual investor, you should contact your Merrill Lynch financial advisor or go to www.MLDirect.ml.com.

Q: Who do I contact if I have questions about debt issued by Merrill Lynch & Co.?

If you are an institutional analyst or fixed income investor and have further questions, please e-mail Creditor_Relations@ml.com or call 1-866-607-1234 and select the option 3. Individual investors should contact their financial advisors for more information.

Financial Reports

Q: How can I obtain information on Merrill Lynch's latest financial results?

Our latest financial results can be accessed through Quick Facts or see our latest Earnings Release. A hard copy can be obtained by contacting Investor Relations.

Q: Where can I find details about: Assets in Private Client Accounts? Headcount?

This information is detailed in Quick Facts, specifically under Assets in Private Client Accounts, and Employees Worldwide.

Q: Where can I find historical financial information for Merrill Lynch?

Historical financial information for Merrill Lynch can be found in the Annual Report. For any other financial information, contact Investor Relations.

Q: How can I get SEC documents (such as a Form 10-K or 10-Q)?

The SEC Filings section offers access to recent filings. A hard copy can be mailed to you by using our Order Reports tool or contacting Investor Relations. Additional documents can be found on the Securities and Exchange Commission website.

Q: How do I obtain financial information about Merrill Lynch's subsidiaries?

Please see Subsidiary Financials in More Financial Reports. Financial statements for other subsidiaries may be available by contacting Investor Relations.

Q: How can I receive a Merrill Lynch investor pack?

The standard "investor pack" typically includes the most recent annual report, annual Factbook, quarterly earnings release (until Form 10-Q becomes available), proxy, Form 10-K, and Form 10-Q. Please contact Investor Relations.

Q: How do I get added to the Email distribution list for Merrill Lynch financial information?

Please subscribe at Email Subscriptions.

Corporate Information

Q: Who are the analysts following Merrill Lynch?

Please see our Analyst Coverage.

Q: When is the next Annual Meeting of Stockholders?

The meeting will be held on April 24, 2008, at Merrill Lynch's corporate headquarters at 4 World Financial Center in New York and will begin at 8 am Eastern time.

Q: What are Merrill Lynch's credit ratings?

Details regarding the credit ratings for Merrill Lynch's senior-term debt, preferred stock, and commercial paper can be found in the Credit Ratings in Balance Sheet Information.

Q: Who is Merrill Lynch's independent auditor?

Deloitte & Touche, LLP
Two World Financial Center
New York, NY 10281-1414

Q: Where can I find information about Merrill Lynch's history?

Highlights from our company's history can be found in the Company Timeline and our most recent Factbook.

Q: Where can I get a list of Merrill Lynch's subsidiaries?

A list of selected legal entities can be found on page 12-13 of our most recent Factbook.

Q: What year and where was Merrill Lynch incorporated?

The present day holding company, Merrill Lynch & Co., Inc., was incorporated in 1973 in the state of Delaware, USA.

Q: What percentage of Merrill Lynch stock is owned by employees?

Employee holdings of common shares, including all options that are not yet vested, represent approximately 26% of the company's total shares including all options that are not yet vested as of December 31, 2006.

Q: What are Merrill Lynch's plans and strategies for the future?

Three excellent sources of information are: the Annual Report, our Factbook and the Executive Commentary page.

Q: Where can I find recent Merrill Lynch press releases?

Please see Press Releases.

Q: Where can I find public speeches or presentations by Merrill Lynch's executives?

Please see Executive Commentary.

Q: Where can I find information about Merrill Lynch's philanthropic programs?

Responsible Citizenship is one of our core Principles. Details about our philanthropic efforts can be found at the Global Philanthropy and Community Relations page.

Q: Where can I get employment information at Merrill Lynch?

Details can be found in our Global Career Opportunities webpage.

Products and Services

Q: As an individual investor in the U.S., where can I find a list of the products and services that Merrill Lynch offers?

Please see our Products & Services webpage.

Q: How do I obtain a research report from a Merrill Lynch analyst?

If you currently are a Merrill Lynch client, you may receive research reports by contacting your Financial Advisor; or, if you have a ML Direct account, through www.mldirect.ml.com. You must be a Merrill Lynch client to receive Merrill Lynch research.

Q: How do I get a copy of a prospectus for a security that Merrill Lynch is underwriting?

Prospectus copies may be obtained by faxing your request to: 732-878-9826. Please include the cusip number and/or symbol for the security in your request. Please note: if you are interested in receiving a prospectus for an upcoming IPO, please direct your request to our Preliminary Prospectus Department at: 212-449-8415.

Q: How do I locate the nearest branch office of Merrill Lynch?

If you are a U.S. resident, our website offers a branch office locator for easy referencing. Non-U.S. residents should refer to our list of global offices.

Q: Where can I find information about HOLDRSSM?

Merrill Lynch clients can contact their Financial Consultant for information about our various Holding Company Depository ReceiptSM securities. Details about these products, including prospectuses, can also be found at www.holdrs.com.